Privacy Policy


Data protection and privacy policy

We recognise and value the importance of your privacy. As part of our commitment to protecting and safeguarding your personal data and privacy, we have set out below how we use and process your personal data.

What is the information we collect?
We only collect information from you when you register to use our services or have access to our membership service. We do need to collect your name and your email address to enable us to provide you with the service.

What happens when the information relates to a friend or another person?
When you post information about other people on the Website, you must ensure that the individual is aware that we are processing this information and the purpose of such processing. The only information we will retain is the person’s name and email address.

What do you use my information for?
We use your information to provide you with access to emoquo services. We also use your information to update you with the latest news about our services, for administration and accounting, for marketing purposes and to ensure that our services are tailored to your needs and interests.

Do you use my information for other purposes?
We may contact you about our services, special offers, competitions or any new and exciting events from time to time either by email or by leaving you a message through your use of our website. We promise we will never spam you and when you do not wish to receive any such information, you can opt-in by ticking the box offering the opt-in when you register with us or by emailing us at ask@emoquo.com

We will never share your personal information with other companies unless you have given us permission to do so.

How we safeguard your information?
We take safeguarding your information very seriously. For this reason, we take appropriate measures to ensure that the information we collect from you is kept secure at all times. We will also only keep your information for the time you are a registered user or belong to our membership service and for a period of twelve (12) months after that for our records.

In the event your information has changed since you registered with us, please email ask@emoquo.com with the necessary changes.

When you have any questions about how we safeguard your information, please do not hesitate to contact us at ask@emoquo.com and we will be happy to speak to you about it.

What are your rights?
You have every right to ask for a copy of your information that we hold about you and to have any inaccuracies corrected. As this may involve some administrative exercise on our part, we may charge you a small fee to access and provide you a copy of your information. You can request for a copy of your information by contacting us at ask@emoquo.com

Cookies and IP address
When you visit our site, we may automatically collect your IP address, which is a unique identifier for your computer or other access device. We may also store information about you in a cookie (a small file that is sent by our server to your computer), which we can access when you make return visits to our site. This information is used to make your visit to our site more efficient and user-friendly as it keeps track of your choices on our site. It also helps us improve our service to you from time to time.

When you would like to delete any cookies that are already on your computer, we suggest that you refer to the instructions for your file management software to locate the file or directory that cookies are stored in. When you would like to find out more about deleting or controlling cookies, we suggest that you visit www.aboutcookies.org which we find to be very helpful.

Changes to our privacy policy
We want to make sure that our Privacy Policy is as accurate and up-to-date as possible and accordingly, we may review or change it. We will notify you via a notice on our site whenever you make changes to our Privacy Policy. That way, you will always be aware of how we use, treat and safeguard your personal information.

Who do I contact when I have a question about this privacy policy?
When you have any questions relating to this privacy policy or how we use your personal information, drop us a line on ask@emoquo.com or call us on 020 3792 0333.

Written correspondence:

emoquo Limited
Suite 6 & 7
The Innovation Centre
Norden House
Basing View
RG21 4HG